Expertise × Femininity × Magic × Body Respect
Payment, Shipping & Delivery Policy
Last updated: 01.03.2026
This Shipping, Payment & Delivery Policy governs the available payment methods, order processing, packaging standards, shipping procedures, delivery timeframes, transfer of risk, and related logistics matters. It defines the responsibilities of both the Company and the Customer in relation to secure payment processing, preparation of Goods for dispatch, and the safe and timely delivery of Orders.
Introductory Statement
The Company identified in Section 1 (“Company”) operates this Website. These Terms apply exclusively to consumer (B2C) purchases unless otherwise stated.
This document forms part of the Company’s Website Legal Framework and governs specific aspects of the relationship between the Company and the Customer as described herein.
1. Company Information
Company name: V2A UAB
Registration number: 302684906
VAT number: LT100006630413
Registered address: Liejyklos g. 3, Vilnius, 01144 Vilniaus m. sav., Lithuania
Email: shop@parishop.lt
Phone: +37067557817
2. Definitions
For the purposes of this Website Legal Framework and unless otherwise expressly stated, the following terms shall have the meanings set out below:
- “Company”, “we”, “us”, “our” means the legal entity identified in Section 1 of this document.
- “Website” means any website, domain, subdomain, mobile application, or online platform operated by the Company unless otherwise specified.
- “Customer”, “User”, “you”, “your” means any natural person accessing the Website, placing an Order, purchasing Goods, using a Gift Card, or interacting with the Company for non-commercial purposes.
- “Goods” means any products offered for sale by the Company through the Website.
- “Services” means any additional services offered by the Company, including but not limited to consultations, fittings, digital services, or related activities where applicable.
- “Order” means a purchase request submitted by the Customer through the Website.
- “Contract” means a legally binding distance sales agreement concluded between the Company and the Customer upon Order confirmation.
- “Gift Card” means a digital or physical voucher issued by the Company that may be used as a method of payment for Goods or Services.
- “Personal Data” has the meaning assigned under Regulation (EU) 2016/679 (GDPR).
- “Business Day” means any day other than a Saturday, Sunday, or public holiday in Lithuania, unless otherwise specified.
3. Scope and Purpose
This document regulates the specific subject matter identified in its title and must be read together with the other documents forming part of the Website Legal Framework.
Nothing in this document limits mandatory rights granted under applicable consumer protection or data protection legislation.
4. Accepted Payment Methods
The Company offers secure payment options which may include:
- Bank cards (Visa, MasterCard, and other major providers)
- Digital wallets (e.g., Apple Pay, Google Pay)
- Online banking via integrated payment gateways
- Bank transfer
- Secure personalized payment link (issued upon request)
- Other approved methods made available on the Website
Available payment methods may vary by country and Website configuration.
5. Payment Processing & Security
All payments are processed by certified third-party payment service providers.
The Company:
- Does not store full card details
- Does not directly process sensitive financial information
- Receives only transaction confirmation
Payment processing is subject to the terms of the respective payment provider.
Orders will be processed only after successful payment authorization or confirmed receipt of funds.
If payment authorization is declined or reversed, the Company reserves the right to suspend processing or cancel the Order.
The Contract shall not be considered concluded until payment is successfully received.
6. Processing Time
Orders are typically processed within 1–2 Business Days after payment confirmation.
Processing times may be extended during:
- Peak sales periods
- Public holidays
- Promotional campaigns
- Exceptional operational circumstances
The Customer will be notified in case of significant delay.
7. Shipping Partners
The Company may use:
- National postal operators
- Courier services
- Parcel terminal networks
- International logistics providers
Specific carriers may vary depending on destination and availability.
8. Estimated Delivery Times
Estimated delivery times (after dispatch):
Domestic deliveries (Lithuania): typically 1–3 Business Days
EU deliveries: typically 3–10 Business Days
Non-EU deliveries: timeframe may vary depending on destination and customs procedures
Delivery times are estimates only and do not constitute guaranteed deadlines unless explicitly agreed in writing.
The Company is not liable for delays caused by:
- Customs clearance
- Carrier disruptions
- Weather conditions
- Public holidays
- Incorrect delivery information provided by the Customer
9. Tracking
Where available, tracking information will be provided to the Customer after dispatch.
It is the Customer’s responsibility to monitor shipment status using the tracking details provided.
10. Transfer of Risk
For consumer sales within the EU, risk passes to the Customer when the Goods are physically delivered to the Customer or a person designated by the Customer.
If the Customer independently selects a carrier not offered by the Company, risk transfers upon handover to that carrier.
11. Delivery Address Accuracy
The Customer is solely responsible for providing accurate and complete delivery information.
If a shipment is:
- Returned due to incorrect address
- Unclaimed
- Refused without legal basis
The Company may:
- Deduct return shipping costs
- Deduct re-shipment costs
- Deduct administrative handling fees (where legally permitted)
12. Failed Delivery & Uncollected Parcels
If a parcel is not collected within the carrier’s storage period and is returned to the Company:
- The Customer may request re-shipment at their own expense
- Or request a refund subject to deduction of shipping and return costs
This does not affect mandatory consumer withdrawal rights under EU law.
13. Customs & Import Duties
For deliveries outside the European Union:
- Customs duties
- Import VAT
- Clearance fees
are the sole responsibility of the Customer unless explicitly stated otherwise.
The Company is not responsible for delays caused by customs authorities.
If Goods are returned due to unpaid customs duties, related costs may be deducted from any refund.
14. Express or Special Requests
Where available, express delivery or special arrangements may be offered at additional cost.
Such services are subject to carrier availability and separate confirmation.
Unless explicitly guaranteed in writing, delivery time remains an estimate.
15. Standard Packaging
Goods are packaged securely to prevent damage during transportation.
The Company reserves the right to determine appropriate packaging materials.
The Company is not liable for minor packaging damage that does not affect the integrity or conformity of the Goods.
16. Eco-Friendly Commitment
Where reasonably possible, the Company uses recyclable or environmentally responsible packaging materials.
Packaging practices may vary depending on product type and shipping method.
17. Gift Packaging
Gift packaging may be offered as an optional service.
If selected, packaging may differ from standard packaging and may incur additional charges.
18. Delivery Delays
The Company shall not be liable for indirect losses arising from delivery delays.
Nothing in this section limits mandatory consumer rights under applicable law.
19. Lost or Damaged Shipments
If a shipment is lost or visibly damaged during delivery:
- The Customer must notify the Company without undue delay
- Visible damage should be reported to the carrier at delivery
The Company will cooperate with the carrier to investigate the issue.
Compensation, replacement, or refund will be provided in accordance with applicable consumer protection laws.
20. Technical Limitations
The Company does not guarantee uninterrupted or error-free operation of the Website.
The Company shall not be liable for temporary unavailability of the Website, system failures, technical malfunctions, connectivity issues, maintenance interruptions, cybersecurity incidents, or errors caused by third-party service providers beyond the Company’s reasonable control.
The Company reserves the right to correct any obvious technical or typographical errors, including pricing or system-related inaccuracies.
21. Limitation of Liability
Nothing in this Website Legal Framework limits or excludes liability:
- for fraud or fraudulent misrepresentation;
- for death or personal injury caused by negligence;
- where limitation or exclusion is prohibited by applicable law.
To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, special, or consequential losses, including loss of profit, loss of business opportunity, or loss of data.
Where liability cannot be excluded, it shall be limited to the amount paid by the Customer for the relevant Goods, Services, or transaction giving rise to the claim.
22. Force Majeure
The Company shall not be liable for failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to:
- natural disasters,
- governmental actions or restrictions,
- war, civil unrest, or strikes,
- cyberattacks or large-scale technical failures,
- telecommunications or utility disruptions.
Performance of obligations shall be suspended for the duration of such event.
23. Severability and No Waiver
If any provision of this document is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.
Failure by the Company to enforce any right or provision shall not constitute a waiver of such right or provision.
24. Amendments
The Company reserves the right to update or amend this document at any time.
The version published on the Website at the time of the relevant transaction shall apply unless otherwise required by mandatory law.
Amendments shall not affect Contracts already concluded unless required by mandatory law.
25. Contact
If you have any questions regarding this document or your rights and obligations under it, please contact the Company using the contact details provided in Section 1 (Company Information).
26. Relationship Within the Website Legal Framework
This document forms part of the Company’s Website Legal Framework, which constitutes a unified and coherent set of legal documents governing the operation of the Website and the sale of Goods and related services.
The Website Legal Framework may include, where applicable:
- Terms & Conditions
- Privacy Policy
- Cookie Policy
- Shipping, Payment & Delivery Policy
- Return, Exchange & Refund Policy
- Warranty & Legal Guarantee Policy
- Gift Card Terms & Conditions
These documents must be read together and interpreted consistently.
In the event of any inconsistency:
- Mandatory provisions of applicable law shall prevail.
- Specific policies governing a particular subject matter shall prevail over general provisions.
- The Terms & Conditions shall serve as the primary contractual framework unless otherwise required by mandatory law.
27. Governing Law and Jurisdiction
This document and any non-contractual obligations arising out of or in connection with it shall be governed by the laws of the Republic of Lithuania.
If the Customer is a consumer residing in another Member State of the European Union, mandatory consumer protection provisions of the Customer’s country of residence shall remain applicable.
Any disputes arising out of or relating to this document shall be subject to the competent courts of Lithuania, without prejudice to the right of consumers to bring proceedings in their country of residence in accordance with applicable EU law.
Nothing in this section limits statutory rights that cannot be excluded under applicable legislation.
Consumers may also submit disputes through the European Commission’s Online Dispute Resolution platform (ODR).
Website Legal Framework
This Website Legal Framework is a comprehensive set of legal documents governing the operation of the Website and the sale of Goods through it. It defines the rights and obligations of both the Customer and the Company, ensures transparency in commercial practices, protects personal data, regulates payments, deliveries, returns, and warranties, and guarantees compliance with applicable European Union consumer and data protection laws. Together, these documents provide legal clarity, protect both parties, and create a secure and trustworthy online shopping environment.
Protection of Consumer Rights
We fully respect and uphold all mandatory consumer rights under applicable European Union and Lithuanian law, including the right of withdrawal, statutory legal guarantees, and protection against unfair commercial practices. Nothing in our policies limits or excludes statutory consumer rights.
Transparency and Clear Information
We provide clear, accurate, and accessible information about products, prices, payments, delivery conditions, returns, warranties, and contractual terms before a purchase is made. All policies governing purchases are published and available to Customers at all times.
Lawful, Fair, and Secure Data Processing
Personal data is processed lawfully, fairly, and transparently in accordance with the GDPR and applicable data protection laws. We implement appropriate technical and organizational measures to protect Customer data and ensure secure transactions.
Good Faith and Fair Dealing
We conduct our business in good faith, applying fair commercial practices, secure payment procedures, and clear dispute resolution mechanisms. We aim to resolve any issues promptly and amicably in accordance with applicable law.